Akansha’s Golden Oven respects your privacy and is committed to protecting the personal information you provide when you visit our website or purchase our digital courses and products.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.
1Information We Collect
When you purchase a course or interact with our website, we may collect information such as:
- Full name
- Email address
- Mobile or WhatsApp number
- Information relating to your purchase or course access
- Messages or information you voluntarily provide when contacting our support team
Payment details are processed through our payment gateway or service provider. We do not intentionally collect or store your complete card, UPI, banking or other sensitive payment credentials on our website.
2How We Use Your Information
We may use the information collected to:
- Process and confirm your purchase
- Provide access to purchased courses and digital products
- Send course access and account-related information
- Respond to customer support requests
- Process refunds or resolve payment-related issues
- Improve our website, products and customer experience
- Send important service-related communications
- Send promotional communications where permitted and where you have provided appropriate consent
3Payment Processing
Payments may be processed through third-party payment service providers. Your payment information may be handled directly by the payment provider according to its own privacy policy and security practices.
We will never ask you to send card numbers, CVV, OTPs, UPI PINs or banking passwords to us through email, WhatsApp or any other communication channel.
4Cookies and Similar Technologies
Our website may use cookies or similar technologies to:
- Keep the website functioning properly
- Understand website usage
- Improve user experience
- Measure marketing and advertising performance, where applicable
We use the Meta Pixel and the Meta Conversions API, tools provided by Meta Platforms, Inc., on our website and checkout. They record actions such as visiting a page, starting a checkout and completing a purchase. When you buy, details you enter at checkout, such as your email address and phone number, may be shared with Meta in hashed (scrambled) form. Meta uses this to measure how our Facebook and Instagram ads perform and to show our ads to people who may be interested in them. We never share your card, UPI or banking details with Meta.
You can control cookies through your browser settings, and you can manage how Meta uses activity from other websites for ads in your Facebook or Instagram settings (Accounts Centre, then Ad preferences). For any question about this, contact us using the details below.
5Third-Party Services
We may use trusted third-party services for functions such as payment processing, website hosting and technology, course delivery, analytics, and marketing or communication. These third parties may process information according to their respective privacy policies.
6Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration or disclosure. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
7Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as providing services, maintaining transaction records, resolving disputes, complying with applicable legal requirements and protecting our legitimate business interests.
8Your Choices
You may contact us if you want to:
- Request information about personal data we hold about you
- Correct inaccurate information
- Request deletion of information where applicable
- Unsubscribe from promotional communications
Some information may need to be retained where required for legal, accounting, security or legitimate business purposes.
9Children’s Privacy
Our products and services are intended for adults. We do not knowingly collect personal information from children for the purpose of selling our products.
If you believe a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
10Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology or applicable requirements. The updated version will be posted on this page with a revised “Last Updated” date.
11Contact Us
For privacy-related questions or requests, please contact:
Akansha’s Golden Oven
Email: thegoldenoven92@gmail.com
WhatsApp: +91 95060 79322
Website: https://goldenoven.in
By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.